Privacy Policy
This Privacy Policy explains how Aylio Wellness ("Aylio," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use aylio.com (the "Site").
1. Scope and Data Controller
This policy applies to information collected through this Site and direct support emails. It does not apply to third-party websites, including Amazon checkout and account pages, which have their own privacy practices.
2. Information We Collect
Information you provide directly
- Name, email address, and message details when you contact us.
- Order-related details you choose to provide for support (for example, Amazon order number and issue details).
Information collected automatically
- IP address, approximate location, browser type, operating system, device type, and referring URLs.
- Site usage data such as page views, session patterns, button clicks, and general interaction events.
Information from third parties
- If you purchase through Amazon, fulfillment, payment, and account handling are performed by Amazon. We may receive limited information needed for customer support and warranty handling.
3. How We Use Information
- Operate, secure, and improve the Site and customer experience.
- Provide customer support, warranty handling, and response communications.
- Measure performance of pages and product content.
- Comply with legal obligations, enforce agreements, and protect rights and safety.
4. Cookies, Analytics, and Similar Technologies
We use cookies and related technologies for site functionality, traffic measurement, and performance analytics.
- Analytics: We use Google Analytics to understand how users interact with the Site.
- Browser controls: You can control cookies through your browser settings.
- Analytics opt-out: You can use Google's opt-out tools for Analytics where available.
5. How We Disclose Information
- Service providers: Hosting, security, analytics, and operational vendors.
- Compliance and protection: When required by law, subpoena, court order, or to protect rights, safety, and property.
- Business transfers: In connection with a merger, acquisition, financing, or asset transfer.
6. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including support needs, legal obligations, dispute resolution, and records retention.
7. Security
We use reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is guaranteed to be 100% secure.
8. U.S. State Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, and to opt out of certain data uses.
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, IP address | Support, security, site operations |
| Internet activity | Page views, device/browser data, referral paths | Performance analytics and improvement |
| Support records | Messages and order support details | Customer service and warranty handling |
- To exercise privacy rights, email max@aylio.com with "Privacy Request" in the subject line.
- We may verify your identity before processing a request.
- You may use an authorized agent where permitted by law.
- We do not discriminate against you for exercising privacy rights.
9. Selling or Sharing Information
We do not sell personal information for money. We do not run third-party behavioral advertising programs on this Site at this time.
10. Do Not Track and Preference Signals
Some browsers offer "Do Not Track" or privacy preference signals. Where required by applicable law and technically feasible, we honor valid opt-out preference signals.
11. Children's Privacy
This Site is not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13.
12. International Visitors
If you access the Site from outside the United States, your information may be processed in the United States and other jurisdictions where our vendors operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date above.
14. Contact
For privacy questions or rights requests, email max@aylio.com.
This policy is intended to provide clear consumer notice and legal transparency. For business-specific legal advice, consult qualified counsel.